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Data protection

 

We take the protection of the privacy of our website users very seriously and are committed to protecting the information that users provide to us in connection with their use of our website. We are further committed to protecting and using your data in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use and disclosure of your information through the use of our digital assets when you access the Services through your devices.

Please read the Privacy Policy carefully and make sure you fully understand our practices regarding your information before using our Services. If you have read this policy, fully understand it and do not agree with our practices, you must stop using our digital assets. By using our Services, you accept the terms of this Privacy Policy. Continued use of the Services constitutes your acceptance of this Privacy Policy and any changes thereto.

 

In this privacy policy you will learn:

  • How we collect data

  • What data we collect

  • Why we collect this data

  • Who we pass on the data to

  • Where the data is stored

  • How long the data is retained

  • How we protect the data

  • How we deal with minors

  • Updates or Changes to the Privacy Policy

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What data do we collect?

 

Below is an overview of the data we may collect:

 

  • De-identified and non-identifiable information that you provide during the registration process or that is collected through the use of our Services (“Non-Personal Information”). Non-personal data does not allow any conclusions to be drawn as to who collected it. Non-personal information that we collect consists primarily of technical and aggregate usage information.

  • Individually identifiable information, i.e. H. all those through which you can be identified or could reasonably be identified (“personal data”). The personal information we collect through our Services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses and more. If we combine personal information with non-personal information, we will treat it as personal information as long as it is in combination.

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How do we collect data?

 

Below are the main methods we use to collect data:

 

  • We collect data when you use our services. This means that when you visit our Digital Assets and use Services, we may collect, record and store usage, sessions and related information.

  • We collect data that you provide to us, for example if you contact us directly via a communication channel (e.g. an email via the contact form).

  • We may collect information from third-party sources as described below.

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Why do we collect this data?

 

We may use your data for the following purposes:

 

  • to provide and operate our services;

  • to develop, customize and improve our Services;

  • to respond to your feedback, inquiries and requests and to offer assistance;

  • to analyze demand and usage patterns;

  • for other internal, statistical and research purposes;

  • to improve our data security and fraud prevention capabilities;

  • to investigate violations and enforce our terms and policies and to comply with applicable law, regulation or governmental request;

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Who do we share this data with?

 

We may share your information with our service providers to operate our services (e.g. storing data through third party hosting services, providing technical support, etc.).

 

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent, or take action against unlawful activities or other wrongdoing; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property or personal safety, or the safety of our users or the public; (iv) to collect, maintain and/or manage your information through authorized third parties (e.g. cloud service providers) as appropriate for business purposes; (v) to work with third parties to improve your user experience. To avoid any misunderstandings, we would like to point out that we may transmit, pass on or otherwise use non-personal data to third parties at our own discretion.

 

Cookies and similar technologies

When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts and other technologies and analytics services (“Tracking Technologies”). These tracking technologies may allow third parties to automatically collect your data to improve the navigation experience on our digital assets, optimize their performance and ensure a tailored user experience, as well as for security and fraud prevention purposes.

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We will not share your email address or other personal information with advertising companies or advertising networks without your consent.

 

Where do we store the data?

 

Non-Personal Information

 

Please note that our companies and our trusted partners and service providers are located around the world. For the purposes explained in this Privacy Policy, we store and process any non-personal data that we collect in different jurisdictions.

 

Personal Data

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Personal data may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel and to the extent required for the proper provision of our Services and/or by law (as further explained below) in other jurisdictions.

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How long is the data retained?

 

Please note that we retain collected information for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements.

We may correct, supplement or delete inaccurate or incomplete data at any time at our sole discretion.

 

How do we protect the data?

 

The hosting service for our digital assets provides us with the online platform through which we can offer our services to you. Your data may be stored through our hosting provider's data storage, databases and general applications. It stores your data on secure servers behind a firewall and it offers secure HTTPS access to most areas of its services.

 

Regardless of the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection or security of the data that you upload, post or otherwise share with us or others.

For this reason, we would like to ask you, if possible, not to provide us with any confidential information the disclosure of which you believe could cause significant or lasting harm to you. Additionally, because email and instant messaging are not considered secure forms of communication, we ask that you do not share any confidential information through any of these communication channels.

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How do we deal with minors?

 

The Services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect data from children. If you are under the age of majority, you should not use the Services or provide us with any information.

 

We will only use your personal data for the purposes set out in the Privacy Policy and only if we are satisfied that:

 

  • the use of your personal data is necessary to comply with relevant legal or regulatory obligations, or

  • the use of your personal information is necessary to support our legitimate business interests (provided that we do so at all times in a manner that is proportionate and respects your privacy rights).

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As an EU resident you can:

 

  • request confirmation as to whether or not personal data concerning you is being processed and request access to your stored personal data and certain additional information;

  • request to receive personal data that you have provided to us in a structured, commonly used and machine-readable format;

  • request correction of your personal data held by us;

  • request the deletion of your personal data;

  • object to our processing of your personal data;

  • request the restriction of the processing of your personal data, or

  • lodge a complaint with a supervisory authority.

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal information we collect and how we use it, please contact us as indicated below.

In the course of providing the Services, we may transfer data across borders to affiliates or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the Services, you consent to the transfer of your data outside the EEA.

 

If you are based in the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that an adequate or comparable level of protection of personal data exists. We will take appropriate steps to ensure that we have appropriate contractual arrangements in place with our third parties to ensure that appropriate security measures are in place so that the risk of unlawful use, alteration, deletion, loss or theft of your personal data is minimized and that such third parties will at all times act in accordance with applicable laws.

Rights under the California Consumer Privacy Act

 

If you use the Services as a California resident, you may have the right to request access to and deletion of your information under the California Consumer Privacy Act (“CCPA”).

 

To exercise your right to access and delete your data, please read below how to contact us.

 

We do not sell users' personal information for the purposes of the CCPA.

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Updates or Changes to the Privacy Policy

 

We may revise this Privacy Policy from time to time in our sole discretion, the version posted on the Site will always be current (see “As of” statement). We encourage you to periodically review this Privacy Policy for any changes. If there are any significant changes, we will post a notice on our website. Your continued use of the Services following notification of changes on our website will constitute your acknowledgment and agreement to the changes to the Privacy Policy and your agreement to be bound by the terms and conditions of such changes.

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Contact

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If you have general questions about the Services or the information we collect about you and how we use it, please contact us at:

 

Name: Isabella Seidler

Address: Plenergasse 26/1a, 1180 Vienna

Email address: i.seidler@therapieschmiede.at

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